Yesterday I went to see Harry Potter and survived. To be honest about it, I thoroughly enjoyed the flick. The coffee worked and the additional caffeine kick from my extremely large diet Coke sent me to alertness bliss. My poor bladder had to wait until the movie was over. Yes, it was worth the wait.
I won't reveal anything about the movie so I don't ruin it for anyone.
What I'd like to gripe about is the 15-minute wait at the concession stand. OK, there were 3 orders that were in front of me and the girl processing the order (i.e. cashier) was also scooping up the popcorn, filling drinks, grabbing the nachos and pretzels... OMG!!! And she was extremely slow. I mean, slooooooow. That was the worst-managed concession crew I've ever seen! Seriously. All I wanted was two large sodas for me and my friend. Three years later it was my turn. I whipped out my debit card and said, "One large Sprite, one large diet Coke" like in under a millisecond or two. "OK," she said. After ringing me up, she started filling my drink order. She then stopped, turned, and asked, "Dr. Pepper and Sprite?" Unbelievable. But I was polite, I smiled, and repeated my order.
Seriously, where the heck do they get these people? The DMV was actually faster. And we all know that's rare. Those people at the DMV don't move any faster because, um, they don't have to. And why? Let's see--well, it's a service that is not in competition with another company, and it's the government. Now let's look at this theater concession stand. This concession stand, or any concession stand for that matter, is not in competition, either. Where else should we go to get our over-priced drinks and salty popcorn? The high prices should have been a clue that, hey, they're a monopoly here and you don't have a choice. The concession stands don't even have to advertise their products or try to persuade you to buy. You're there to watch a movie and your mouth says it's bored so what else is there to do but to keep that mouth eating and drinking non-stop. What if an independent, third-party vendor built a stand inside the theater and sold the same type of products--but faster? Who's going to win that death match? On that note, what if a private company handled the DMV services? In a perfect world these things are possible. But our world is far from perfect. That's why man created movies.
Oh, did I say HP was great?
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